How Kimono Labs does Dev Evangelism with Shri Ganeshram (with shownotes)

Listen to the Episode on Soundcloud - 


Shownotes 

  • Brief overview of Shri's background

  • What does a dev evangelist do?

    • Different at every company

    • At Kimono it’s about making customers happy - best way for them is to interact in a face-to-face manner

    • User you meet in person is more loyal than someone you meet online.  

    • Also face-to-face means they have better support channels

    • We want to help customers promote what they built with Kimono

    • Hosting a meetup, going to a meetup, or going to an office or school environment are all part of a dev evangelist’s job

    • Developer events like hackathons or conferences - it’s about being a member of the community and helping out

    • Dev Evangelism is perfect storm between being technical and being a good communicator

    • Evangelism isn’t as hard as the relationship management

    • Evangelism has a focus on ‘soft skills’ but you need to be as data driven as possible

    • Good part of going to events is the opportunity to work with other companies

    • Direct Response event strategy - if you signup through a hackathon channel on Kimono’s site you’ll get more benefits.  Kimono is able to determine the value of their attending events

  • What did you work on before you became a dev evangelist?

    • When he joined Kimono he wanted it to be a learning experience.  At Flightcar Shri was CTO, wanted next role to be more involved in the community.

    • wanted to get more into the developer community

    • dev evangelism is a ‘soft field’ - need a way to evaluate yourself and what you’re doing

    • in person meetups - you get opportunities to work with other companies

    • incentive people to go through a specialized route w/ discount codes…

    • kimono has special URL where you get priority support

  • How long have you been running your Dev Evangelism program

    • Always had dev evangelism, even before Shri

    • Shri joined in June - it really ramped up then

    • Honestly at this point it’s unclear what works and what doesn’t

    • Y combinator companies are doing dev evangelism well - it’s a large and well funded network so they have the luxury

  • What is an API or product (not your own) that you love?

  • What is your favorite hackathon format?  

    • YC hacks - Competitive and Collaborative - combo

    • Science Fair expo is invaluable because it allows you to talk to teams without interrupting

    • Dave Fontenot / MHacks

    • prize - AR drone for best product

  • Tell me about a great event you’ve been to in the past year

  • Throw a hackathon vs sponsor one - Which choice is better for a company who wants to get involved?

    • It makes sense to get involved in an existing event at first

    • Kimono wants to throw one, but isn’t ready yet.  Need to build the community first.

  • Do you think hackathons will play a role in the future of education?

    • some professors have begun accepting hackathon attendence instead of doing homework

    • Shri himself likes to learn via projects or hacking on things

    • Hackathons are a great place to get opportunities - many people have been able to drop out due to their hackathon attendance

    • Future of hiring may be hackathons

    • Recruitment at hackathons is very similar to evangelism at hackathons -

      • looking for someone who is passionate about your product

      • you get to know people at the events.  they will either intern or as the company grows get hired

    • ROI at hackathons is hard to determine, but sponsoring is almost always cheaper than getting candidates through a recruiter, and quality of hire is higher

    • Recruiters are usually trash, they don’t know anything about engineering.   (except Hired.com, they are all engineers)

  • Where do the you see the dev evangelism scene evolving to?

    • Sendgrid and Twilio were the Dev Evangelism innovators

    • It’s finally a title at companies… originally MSFT and only a few others had them.  Now every company seems to be hiring for one.

    • big problem to be tackled will be measuring ROI.  Someone needs to nail down how to do this

    • Another possibility is changing the sponsorship models at hackathons.  More will flood in once it’s measurable.

    • Pay per hack - (team which uses your API) or pay per head (people you meet)... problem with flat fee is that only big companies are able to realize returns

    • Direct Response vs Brand Advertising

  • Anything (product, API, idea) you want to plug?

    • Kimono labs - let you turn any website into an API using point and click interface

    • search for other API’s created

    • Data relevant

    • side projects - can turn API into an app w/o programming

  • Is there anything I forgot to ask that I should have?

    • nope

  • Contact info


How Pebble does Developer Evangelism with Thomas Sarlandie - (shownotes)





Brief overview of Thomas's background

  • Originally from France.

  • Pronounce Thomas in the French way!

  • (JNC worked at an accelerator in Santa Monica, we funded Enplug.com, Tintup.com, Thrdplace (who recently spoke to Barack Obama))

  • 2012 - Thomas sold his mobile development company in France and moved to California,

  • eventually joined Pebble because he wanted to work with a company making hardware in addition to software


Tell me about Pebble


What does a dev evangelist do?

  • Thomas communicates Pebble product/software with the developer community

  • (messed up… confused developer community with developer team)

  • It’s Thomas’s job to represent the developer community (using Pebble’s stuff) to Pebble decision makers

  • Also talked to Jawbone and other companies to make sure Pebble plays well

  • Pressure of having to go out and physically show off Pebble’s stuff puts pressure to make it well internally



What is an API or product (not your own) that you love?

  • mentioned Jawbone, Misfit

  • Thomas is most excited about Bluetooth low energy (BLE)

  • BLE helps you interact with a bluetooth device without going through the manufactured for iPhone (MFI) process.  We owe a lot to Apple for making BLE a possibility

  • Prior to BLE, wifi was the best way to interact with hardware from iOS/Android

  • Rfduino, Bean, Nordic, etc are examples of BFE hardware

  • edited at 15:00 for redundancy and background noise


What is your favorite hackathon formats?  

  • Prefers large events because of critical mass

  • Competition doesn’t matter so much, many developers attend to have fun.  

  • Deadlines force you to finish and have something to show, “forced constraints” (see also Parkinson’s law)

  • Thomas has noticed a few seasoned hackathons attendees get very good at making projects that seduce the judging panel

  • Online events can bias a “play to win” mentality

  • Thomas likes themed hackathons - NASA themed hackathon (space apps challenge) is very good

  • Clarification … Space APPS… (not Space-X - LA company)

  • SpaceApps is distributed with ~200 global cities

  • A few great college hackathons are PennApps, HackMIT, HackTech

  • HackTech was 70 degrees and sunny (in 3rd weekend of January 2014!)  Weather in Santa Monica/Los Angeles is awesome :)

  • Doing an API talk at beginning is important, clarify that you are there to help them and how they can find you

  • It’s important to be proactive to meet teams as an evangelist… Thomas loves to go talk to teams making hardware of any kind … drones, arduino, BLE, etc

  • It’s important to have multiple interactions with developers and show you’re helpful


Throw a hackathon vs sponsor one - Which choice is better for a company who wants to get involved?


  • It’s hard to throw a hackathon.  Companies should start by sponsoring a few.

  • For most companies it doesn’t make sense to throw your own hackathon.  You can do a developer summit instead.

  • Pebble does a developer summit (100+ people in Oct 2014).  Invites an international group, 14 different countries. No hackathon, but they do give people time to work on their projects during the event

  • Pebble Dev summit had robot building competition this year

  • Point of the summit is to strengthen informal relationships and get feedback.  Increase their comfort level giving HONEST feedback later on bc they’ve met the team.

  • Pebble Dev Summit facilitates the magic of meeting offline for everyone who attends

  • Pebble also does meetups

  • If you want to do a meetup, it's pretty easy to get free space.  Pay only as a last resort.  Checkout coworking spaces, service provider’s offices (Law firms in particular want to meet tech people), and startup’s large offices.  

  • (In LA checkout General Assembly, LA-Reef, CrossCamp.us, ROC, and local startups.)

  • You can also do events online to increase global reach - Pebble challenge in March-April via ChallengePost

  • (JNC tangent about ICANN51 global summit in Los Angeles and events that circulate locations)


Where do the you see the dev evangelism scene evolving to?

  • Not sure what the future is regarding hackathons.  Right now we see a lot of huge, school organized events (Major League Hacking).  It’s amazing, but not clear whether it will continue to scale

  • It would be great to consolidate the events, get them better organized, and extend the duration from 36 hours to a longer format.   Would help sponsors support more and engage

  • College hackathons are just 1 aspect of Dev Evangelism.  (Other aspects are documentation, speaking, human-centric design)

  • Developer Evangelism Podcast is [a great thing to push the community forward]  :)

  • It would be great to have Dev Evangelist conference for many companies to meet and discuss best practices

  • Metrics for success will be necessary going forward for Dev Evangelism programs for meeting business goals.   

  • JNC speculation - Dev Evangelism is still early adopter/innovative stage, but will spread widely in the future.  Companies can learn from the most innovative Dev Evang programs


Anything (product, API, idea) you'd like to plug?

  • Use Pebble!  

  • Checkout cloudpebble.net, our online developer resource to help you program Pebble in C and Java

  • Pebble is a platform for defining what applications on the wrist will become prevalent in the next few years

  • How to get in touch with Thomas -->

  • TWITTER: @sarfata (best option)

  • Facebook - https://www.facebook.com/thomas.sarlandie

  • (JNC sidebar - one tip for hackathon organizers - learn how to use twitter effectively… hit me up @JNCONKLE for a primer)