How Kimono Labs does Dev Evangelism with Shri Ganeshram (with shownotes)

Listen to the Episode on Soundcloud - 


Shownotes 

  • Brief overview of Shri's background

  • What does a dev evangelist do?

    • Different at every company

    • At Kimono it’s about making customers happy - best way for them is to interact in a face-to-face manner

    • User you meet in person is more loyal than someone you meet online.  

    • Also face-to-face means they have better support channels

    • We want to help customers promote what they built with Kimono

    • Hosting a meetup, going to a meetup, or going to an office or school environment are all part of a dev evangelist’s job

    • Developer events like hackathons or conferences - it’s about being a member of the community and helping out

    • Dev Evangelism is perfect storm between being technical and being a good communicator

    • Evangelism isn’t as hard as the relationship management

    • Evangelism has a focus on ‘soft skills’ but you need to be as data driven as possible

    • Good part of going to events is the opportunity to work with other companies

    • Direct Response event strategy - if you signup through a hackathon channel on Kimono’s site you’ll get more benefits.  Kimono is able to determine the value of their attending events

  • What did you work on before you became a dev evangelist?

    • When he joined Kimono he wanted it to be a learning experience.  At Flightcar Shri was CTO, wanted next role to be more involved in the community.

    • wanted to get more into the developer community

    • dev evangelism is a ‘soft field’ - need a way to evaluate yourself and what you’re doing

    • in person meetups - you get opportunities to work with other companies

    • incentive people to go through a specialized route w/ discount codes…

    • kimono has special URL where you get priority support

  • How long have you been running your Dev Evangelism program

    • Always had dev evangelism, even before Shri

    • Shri joined in June - it really ramped up then

    • Honestly at this point it’s unclear what works and what doesn’t

    • Y combinator companies are doing dev evangelism well - it’s a large and well funded network so they have the luxury

  • What is an API or product (not your own) that you love?

  • What is your favorite hackathon format?  

    • YC hacks - Competitive and Collaborative - combo

    • Science Fair expo is invaluable because it allows you to talk to teams without interrupting

    • Dave Fontenot / MHacks

    • prize - AR drone for best product

  • Tell me about a great event you’ve been to in the past year

  • Throw a hackathon vs sponsor one - Which choice is better for a company who wants to get involved?

    • It makes sense to get involved in an existing event at first

    • Kimono wants to throw one, but isn’t ready yet.  Need to build the community first.

  • Do you think hackathons will play a role in the future of education?

    • some professors have begun accepting hackathon attendence instead of doing homework

    • Shri himself likes to learn via projects or hacking on things

    • Hackathons are a great place to get opportunities - many people have been able to drop out due to their hackathon attendance

    • Future of hiring may be hackathons

    • Recruitment at hackathons is very similar to evangelism at hackathons -

      • looking for someone who is passionate about your product

      • you get to know people at the events.  they will either intern or as the company grows get hired

    • ROI at hackathons is hard to determine, but sponsoring is almost always cheaper than getting candidates through a recruiter, and quality of hire is higher

    • Recruiters are usually trash, they don’t know anything about engineering.   (except Hired.com, they are all engineers)

  • Where do the you see the dev evangelism scene evolving to?

    • Sendgrid and Twilio were the Dev Evangelism innovators

    • It’s finally a title at companies… originally MSFT and only a few others had them.  Now every company seems to be hiring for one.

    • big problem to be tackled will be measuring ROI.  Someone needs to nail down how to do this

    • Another possibility is changing the sponsorship models at hackathons.  More will flood in once it’s measurable.

    • Pay per hack - (team which uses your API) or pay per head (people you meet)... problem with flat fee is that only big companies are able to realize returns

    • Direct Response vs Brand Advertising

  • Anything (product, API, idea) you want to plug?

    • Kimono labs - let you turn any website into an API using point and click interface

    • search for other API’s created

    • Data relevant

    • side projects - can turn API into an app w/o programming

  • Is there anything I forgot to ask that I should have?

    • nope

  • Contact info